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MyKKU Services

  • About KKU
    Leadership MessageAbout UniversityGeneral Regulations and PoliciesCooperation AgreementOffers and Partnershipskku
  • University President
    PresidentPresident OfficeAffiliated Entities
  • Vice Presidency
    Administrative AffairsBusiness and Community PartnershipPostgraduate Studies and ResearchEducational Affairs
  • Supporting Deanships
    Quality and DevelopmentkkuResearch and Graduate StudieskkuE-ServicesStudent AffairskkuAdmissionkku
  • Administrative Centers
    English LanguagekkuEntrepreneurshipDocuments and ArchivesDesign Thinkingkku
  • Institutes, Offices, Endowments and Committees
    Institute of Studies and Consulting ServiceskkuEndowmentsData Officekku
  • Administrations
    Knowledge ResourceskkuCybersecuritykkuInstitutional CommunicationkkuHuman ResourceskkuInternational StudentskkuFinancial AffairskkuInvestmentkkuPlanning and BudgetInternal AuditLegal AffairsProjectsEducational ServicesUniversity SecurityCooperation ManagementRisk Management and Business ContinuityScientific PublishingkkuInventory ControlAlternative RevenuesAdministrative CommunicationsVolunteering and Community PartnershipScholarshipGeneral FacilitiesUniversity Property

  • Bachelor's and Diploma Degrees
    Preparatory Program Admission RequestkkuBridge Program Admission ApplicationkkuInternational Students AdmissionkkuBachelor's Programs (Full-Time)kkuStudy and Test RegulationskkuAdmission Guidekku
  • Applied Diploma Programs
    Applied Diploma Admission RequestkkuDiploma Programs (Full-Time)kku
  • Postgraduate Studies
    Admission to Postgraduate Programskku

  • Scientific Journals
    Saudi Scientific Association for TeacherskkuHealth ScienceskkuHistorical and Cultural StudieskkuHumanitieskkuIslamic Sciences and StudieskkuEducational ScienceskkuLanguage StudieskkuMoney and BusinesskkuEngineering and Built EnvironmentkkuBasic and Applied Scienceskku
  • Scientific Associations
    Statistical ScienceskkuSaudi Society for Medical EducationkkuSaudi Scientific Association for TeacherkkuSaudi Physics SocietykkuSaudi Society of Governancekku
  • Research Centers
    Advanced Materials and SciencePrince Sultan for Environment and TourismAsir Tourism and EconomicsBee ProductsHealth and MedicineEngineering and Technical InnovationsHumanities and Philosophical StudiesArtificial IntelligenceAsir History
  • Research Services
    Central LibrarykkuScientific Research Portalkku
  • The Repository of Researches and Thesis Papers
    Theses and Scientific Researchkku

  • Literary and Humanitarian Colleges
    Shariah and Fundamentals of ReligionkkuEducationkkuArts and HumanitieskkuLanguages and TranslationkkuLawkkuTourism and Hospitalitykku
  • Scientific Colleges
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  • Health Colleges
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    • University
      • About KKU
        Leadership MessageAbout UniversityGeneral Regulations and PoliciesCooperation AgreementOffers and Partnershipskku
      • University President
        PresidentPresident OfficeAffiliated Entities
      • Vice Presidency
        Administrative AffairsBusiness and Community PartnershipPostgraduate Studies and ResearchEducational Affairs
      • Supporting Deanships
        Quality and DevelopmentkkuResearch and Graduate StudieskkuE-ServicesStudent AffairskkuAdmissionkku
      • Administrative Centers
        English LanguagekkuEntrepreneurshipDocuments and ArchivesDesign Thinkingkku
      • Institutes, Offices, Endowments and Committees
        Institute of Studies and Consulting ServiceskkuEndowmentsData Officekku
      • Administrations
        Knowledge ResourceskkuCybersecuritykkuInstitutional CommunicationkkuHuman ResourceskkuInternational StudentskkuFinancial AffairskkuInvestmentkkuPlanning and BudgetInternal AuditLegal AffairsProjectsEducational ServicesUniversity SecurityCooperation ManagementRisk Management and Business ContinuityScientific PublishingkkuInventory ControlAlternative RevenuesAdministrative CommunicationsVolunteering and Community PartnershipScholarshipGeneral FacilitiesUniversity Property
    • Admission
      • Bachelor's and Diploma Degrees
        Preparatory Program Admission RequestkkuBridge Program Admission ApplicationkkuInternational Students AdmissionkkuBachelor's Programs (Full-Time)kkuStudy and Test RegulationskkuAdmission Guidekku
      • Applied Diploma Programs
        Applied Diploma Admission RequestkkuDiploma Programs (Full-Time)kku
      • Postgraduate Studies
        Admission to Postgraduate Programskku
    • Research
      • Scientific Journals
        Saudi Scientific Association for TeacherskkuHealth ScienceskkuHistorical and Cultural StudieskkuHumanitieskkuIslamic Sciences and StudieskkuEducational ScienceskkuLanguage StudieskkuMoney and BusinesskkuEngineering and Built EnvironmentkkuBasic and Applied Scienceskku
      • Scientific Associations
        Statistical ScienceskkuSaudi Society for Medical EducationkkuSaudi Scientific Association for TeacherkkuSaudi Physics SocietykkuSaudi Society of Governancekku
      • Research Centers
        Advanced Materials and SciencePrince Sultan for Environment and TourismAsir Tourism and EconomicsBee ProductsHealth and MedicineEngineering and Technical InnovationsHumanities and Philosophical StudiesArtificial IntelligenceAsir History
      • Research Services
        Central LibrarykkuScientific Research Portalkku
      • The Repository of Researches and Thesis Papers
        Theses and Scientific Researchkku
    • Colleges
      • Literary and Humanitarian Colleges
        Shariah and Fundamentals of ReligionkkuEducationkkuArts and HumanitieskkuLanguages and TranslationkkuLawkkuTourism and Hospitalitykku
      • Scientific Colleges
        BusinesskkuEngineeringkkuScienceskkuComputer SciencekkuArchitecture and Planningkku
      • Applied Colleges
        Applied CollegekkuApplied College in Khamis MushaitkkuApplied College in Muhail AsirkkuApplied College in Rijal Alma'akkuApplied College in Dhahran Al-JanoubkkuApplied College in TanomahkkuApplied College in Sarat AbidahkkuApplied College in Al-Majardahkku
      • Health Colleges
        MedicinekkuPharmacykkuDentistrykkuApplied Medical ScienceskkuNursing in Muhail AsirkkuApplied Medical Sciences in Muhail AsirkkuApplied Medical Sciences in Khamis MushaitkkuNursingkkuNursing in Khamis Mushaitkku
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    IT Reports - King Khalid University

    Service Linkkku
    • Faculty members
    • Employees

    Customer service by submitting a technical report to the General Administration of Information Technology, which is followed up by the team until it is completed

    Conditions and regulations Electronic Service Level Agreement

    • Access university portal

    • Access electronic services

    • Log in

    • Select IT Support / Service

    • Choose request type

    • Describe issue

    • Attach files

    • Submit request

    • Track until resolved

    • Member or authorized user of King Khalid University
    • Active university account
    • Clear and accurate request details
    • Proper problem description
    • Supporting files when needed

    • University account data

    • Problem description (date/time included)

    • Supporting files (if any)

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    Target user
    Faculty members, Employees
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    Service delivery channelsElectronic Portal, myKKU App, Customer Care Center, Unified Call 8000, Email, Chatbot
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    Service languagesArabic
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    Service availability24/7
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    Service delivery timeHigh Priority (4 Hours) - Medium Priority (1 Business Day) - Low Priority (3 Days)
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    Service costFree
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    Target audienceIndividuals
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    Service categoryProcedural
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    Service typeSupporting
    kku
    Service Launch Date01 / 12 / 2019
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    Phone0172418000kku
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    Emailmubasher@kku.edu.sakku
    user's Guide
    Last Modified Date: 02/10/2026 - 05:05 pm Saudi Arabia Time
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    Overview
    • Jobs Announcements
    • Beneficiary Experience Evaluationexternal link
    • Electronic Participation
    • Electronic Service Level Agreement
    • Knowledge Management System
    • Information Securityexternal link
    Overview
    • Accessibility
    • The Institutional Identity Guideexternal link
    • The Visual Identity Guideexternal link
    • Safety Guideexternal link
    • Open Sources
    • liberty of Information
    • Customer Charter
    Support and Assistance
    • FAQ
    • Accessibility Reportexternal link
    • Beneficiary Care Centerexternal link
    • IT Reportsexternal link
    • Report Corruptionexternal link
    • Information Security Reportsexternal link
    • Make a Complaint
    • Digital Complaintexternal link
    • Direct Communication: 0172418000external link
    • Email Support: mubasher@kku.edu.saexternal link
    Related Links
    • Vision 2030external link
    • National Portalexternal link
    • Digital Government Authorityexternal link
    • National Cybersecurity Authorityexternal link
    • Saudi Data & AI Authorityexternal link
    • University Program to Enhance Health and Quality of life
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    Last Modified Date: 22/09/2026 - 8:00 AM Saudi Arabia Time